THE HSWAGATA BUDDHA TOOTH RELIC PRESERVATION MUSEUM
FOR INTERNAL USE ONLY
Template No.: T184
Template Title: Guided Tour Script Planning Sheet
Related Research Case IDs / Cluster: Cluster D (Everyday Faith & Lay Donations), Cases 36–45 (add E/F if science or conflict topics may appear)
Linked Templates / Policies: Visitor Service Policy, Communication Policy, Relic Respect & Safeguarding Rules, T172 (Branding Approval if recorded), T183 (Feedback/Complaint Form), T173 (Records Classification)
Date of form: ____ / ____ / ______
Prepared by / Role: _______________________
Office / Unit: ____________________________
Country / Location: _______________________
Confidentiality Level:
Internal only [ ] Restricted [ ] Sacred-Restricted / Sensitive [ ]
Use of this form (tick):
New case / action [ ] Follow-up [ ] Annual review [ ] Archive only [ ]
1) Tour session details
Tour title / theme: __________________________________________
Date: ____ / ____ / ______
Start time: ________ End time: ________ Total minutes: ________
Language(s): _______________________________________________
Tour guide (name/role): _____________________________________
Group size (expected): ________
Meeting point: _____________________________________________
2) Audience (who this tour is for)
Audience type (tick):
School students [ ] Families [ ] Local community [ ] Donors [ ] Monastics [ ] Tourists [ ] Researchers [ ] Officials [ ] Media (approved) [ ] Other: ______
Audience age range (if known): _______________________________
Audience needs (tick): Wheelchair access [ ] Hearing support [ ] Simple language [ ] Extra time [ ] Other: ______
Main interest of this group (1–2 lines):
3) Tour purpose (what we want people to learn/feel)
Tick and add short notes.
Respect for Buddha’s teaching and relic dignity [ ] Notes: _____________
Peace, kindness, and calm behaviour in the museum [ ] Notes: _________
Basic history of the site (safe facts only) [ ] Notes: ________________
Community faith and generosity (dāna) in daily life [ ] Notes: ________
Museum rules (photos, dress, silence, no-touch) [ ] Notes: ___________
Other purpose: __________________________ [ ] Notes: ______________
4) Route plan (where we will go)
List the route in order. Include walking time.
Stop 1: ___________________________ Time (min): ____ Notes: __________
Stop 2: ___________________________ Time (min): ____ Notes: __________
Stop 3: ___________________________ Time (min): ____ Notes: __________
Stop 4: ___________________________ Time (min): ____ Notes: __________
Stop 5: ___________________________ Time (min): ____ Notes: __________
Total planned time: ______ minutes
Crowd control note (if needed): ___________________________________
5) Key messages (what we will say)
Write short key messages. Keep them true and respectful.
Message 1 (welcome + tone):
Message 2 (faith and respect):
Message 3 (community and donations/dāna):
Message 4 (museum work: care, cleaning, records):
Message 5 (peace and harmony):
Message 6 (closing + thanks):
6) Timing script (minute-by-minute guide)
Use this to keep the tour on time.
0–2 min: Welcome + rules: _________________________________________
2–__ min: Stop 1 message: _________________________________________
– min: Stop 2 message: ________________________________________
– min: Stop 3 message: ________________________________________
– min: Q&A time: ______________________________________________
Last 2 min: Closing + thanks: ______________________________________
7) Sensitive points and “do not say / do not show” list
Tick what applies and write clear limits.
A) Sensitive topics (tick):
Relic security/access details [ ] Testing methods in detail [ ] Conflict/dispute details [ ] Private donor data [ ] Staff personal data [ ] Other: ______
B) Safe rule: We do not share Sacred-Restricted details with visitors.
Do not say / do not show (write clearly):
If someone asks a sensitive question, planned response (simple):
“I cannot share that detail. I can explain the public information instead.”
8) Visitor conduct reminders (short script)
Use simple words the guide can read.
“Please keep a calm voice.”
“Please do not touch display cases.”
“Photos only where allowed.”
“Please respect prayer areas and local customs.”
Extra rules for this tour (if any):
9) Questions and answers (prepared)
Write 5–10 likely questions and short safe answers.
Q1: _______________________________________
A1: _______________________________________
Q2: _______________________________________
A2: _______________________________________
Q3: _______________________________________
A3: _______________________________________
Q4: _______________________________________
A4: _______________________________________
Q5: _______________________________________
A5: _______________________________________
10) Materials needed
Tick and list.
Map/route card [ ]
Handouts/brochures (approved) [ ]
Microphone/speaker [ ]
Signage (“no photos”, “quiet”) [ ]
Donation information (approved wording) [ ]
Other: __________________________ [ ]
Storage location for materials: ______________________________________
11) Review and approvals
Script reviewed for accuracy and respect? Yes [ ] No [ ]
Sensitive points checked? Yes [ ] No [ ]
Public wording approved by (role): ___________________________________
Prepared by (name/role): _______________________ Signature: __________ Date: //____
Reviewed by (Visitor Services/Comms): ___________ Signature: __________ Date: //____
Reviewed by (Doctrinal/Ethics, if needed): ______ Signature: __________ Date: //____
12) After-tour notes (optional, improve next time)
What worked well: _______________________________________________
What to improve: ________________________________________________
Any issues/complaints received? Yes [ ] No [ ] If Yes, link T183 ID: ______
File location (cabinet/folder + digital path): __________________________
Document version / code: ____________________ Effective date: //____
