THE HSWAGATA BUDDHA TOOTH RELIC PRESERVATION MUSEUM
FOR INTERNAL USE ONLY
Template No.: T198
Template Title: Community Volunteer Feedback Form
Related Research Case IDs / Cluster: Cluster D (Everyday Faith & Lay Donations), Cases 36–45
Linked Templates / Policies: T182 (Volunteer Registration), T166 (Induction Checklist), T180 (Community Event Proposal), T192 (Offering Ceremony Plan), Safeguarding Policy, Visitor Service Policy, T183 (Community Feedback/Complaint), T173 (Records Classification)
Date of form: ____ / ____ / ______
Prepared by / Role: _______________________
Office / Unit: ____________________________
Country / Location: _______________________
Confidentiality Level:
Internal only [ ] Restricted [ ] Sacred-Restricted / Sensitive [ ]
Use of this form (tick):
New case / action [ ] Follow-up [ ] Annual review [ ] Archive only [ ]
1) Purpose (why we use this form)
This form asks volunteers how the activity went.
It helps us improve support, safety, and community service.
2) Volunteer details (optional)
You may stay anonymous if you prefer.
Name: ____________________________________________ Anonymous [ ]
Volunteer ID / link (if any): __________________________
Phone/email (optional, if you want a reply): _________________________
Activity/event name: ______________________________________________
Activity/event date: ____ / ____ / ______
Role you did (short): _____________________________________________
Total hours (estimate): ______
3) Tasks completed (tasks)
Tick what you did (choose all that apply).
Visitor welcome/guidance [ ]
Event setup (chairs, tents, signs) [ ]
Clean-up / waste support [ ]
Donation support (non-cash tasks only) [ ]
Food/water service [ ]
Crowd guidance / line support [ ]
Support for elders/disabled visitors [ ]
Youth activity support [ ]
Translation / language support [ ]
Admin/registration support [ ]
Other task: __________________________ [ ]
Describe your main tasks (2–4 lines):
4) Support and supervision (support)
Tick one for each item.
A) Before the activity
I understood what to do.
Yes [ ] Somewhat [ ] No [ ]I received enough briefing/training.
Yes [ ] Somewhat [ ] No [ ]I had the materials/tools I needed.
Yes [ ] Somewhat [ ] No [ ]
B) During the activity
My supervisor/lead was easy to contact.
Yes [ ] Somewhat [ ] No [ ]I felt respected and included.
Yes [ ] Somewhat [ ] No [ ]The team worked well together.
Yes [ ] Somewhat [ ] No [ ]The schedule and organisation were clear.
Yes [ ] Somewhat [ ] No [ ]
C) Safety and safeguarding
I felt the activity was safe (crowd, heat, fire, etc.).
Yes [ ] Somewhat [ ] No [ ]I understood the rules about respectful conduct and privacy.
Yes [ ] Somewhat [ ] No [ ]If youth/children were present, safeguarding was clear.
Yes [ ] Somewhat [ ] No [ ] NA [ ]
5) Problems or challenges (problems)
Did you face any problems? Yes [ ] No [ ]
If Yes, tick and explain:
Not enough staff [ ]
Not enough materials/tools [ ]
Confusing instructions [ ]
Safety concern (slip, crowd, heat, fire) [ ]
Conflict/argument with visitors or others [ ]
Communication/language difficulty [ ]
Accessibility problem (ramps, toilets, signs) [ ]
Other problem: __________________________ [ ]
Explain what happened (short, factual):
Was anyone harmed or at risk? Yes [ ] No [ ]
If Yes: please inform the activity lead/safeguarding lead immediately.
6) Suggestions (suggestions)
What should we improve next time? (write 3–7 ideas)
What should we keep doing (what worked well)?
7) Would you volunteer again?
Yes [ ] Maybe [ ] No [ ]
If “No” or “Maybe”, why (optional): __________________________________
Preferred future roles (tick):
Events [ ] Visitor support [ ] Community outreach [ ] Youth activities [ ] Cleaning/maintenance [ ] Translation [ ] Admin [ ] Other: ______
8) Follow-up request (optional)
Do you want a response from HSWAGATA? Yes [ ] No [ ]
If Yes:
Best contact method: Phone [ ] Email [ ] Message [ ] In-person [ ]
Contact detail: _________________________________________________
Topic for follow-up: _____________________________________________
9) Sign and submit
Volunteer signature/thumbprint (optional): __________________ Date: //____
Received by (name/role): _______________________ Signature: __________ Date: //____
10) Internal use only (staff section)
Entered into learning log (T169)? Yes [ ] No [ ] Reference: _________
Complaint form needed (T183)? Yes [ ] No [ ] Reference: ____________
Risk register entry needed (T163)? Yes [ ] No [ ] Risk ID: __________
Actions agreed (if any):
Action 1: ______________________________ Owner: __________ Deadline: //____
Action 2: ______________________________ Owner: __________ Deadline: //____
11) Filing
File code / reference ID: ____________________
Classification recommended (T173): Internal [ ] Restricted [ ]
File location (cabinet/folder + digital path): __________________________
Retention period: 1 year [ ] 3 years [ ] 5 years [ ] Other: ____
